A wrong power line is worth an email

Four things land in this inbox more than anything else: a seat that has been discontinued or reissued under a new model number, a power line that is wrong, a fit note that does not match somebody's toilet, and a bidet that simply isn't in the 71 here yet. All four are useful, and the last one is how a good chunk of this catalog got built.

The outlet line jumps the queue

46 of the 71 models on this site need a GFCI outlet within reach of the toilet and 25 run without one. That is the single field here that can cost somebody an electrician's call-out if it's backwards, so those corrections get fixed first. Water heating is close behind: a tank seat and a tankless seat both say “warm water” on the carton, and only one of them is still warm at the forty-second mark. If we have a model filed under the wrong heating class, say so.

The things a warranty line has to handle instead

We didn't build your bidet. Nobody here can process a warranty claim, ship you a replacement nozzle, or find your order — for a weeping T-valve or a remote that stopped pairing, the manufacturer's warranty line is the only thing that will actually help, and the warranty term we have on file is printed on every model page. If that term is wrong, that part we can fix.

Where a corrected outlet line ends up

This catalog is kept by two people, between other work, from a house with one bidet in it. There is no support desk and no ticket queue behind this form — both of us read the same inbox. A correction arriving with a link to the installation manual gets handled fastest, because the manual is the document we would go and open anyway, and it is the one place a maker states the outlet requirement plainly. Once an edit lands in the data file it turns up on the model page, its type hub, its brand hub, and every head-to-head that model appears in, the next time the site builds.

Things we won't do

No brand has paid us anything, and nobody can buy a position on a list here. We don't take money to add a model, move one up, or quietly drop one, and there is no address to send a sample to even if we did. When a manufacturer writes in to argue with a con, we check it against the manual and against what owners are saying in public; where the owners turn out to be right, the con stays. And where nobody publishes a figure — wattage, flow rate, nozzle travel — it stays blank rather than get filled in with a plausible guess. 71 of the 71 models here carry no aggregate owner rating at all, and they run without one rather than with an invented 4.5.